- All orders are shipped USPS with tracking (tracking is available for US and Canada)
- All orders are shipped within 14 business days of the order being placed unless otherwise specified in the item description
- We ship in the domestic US, Canada, UK, Germany, and Australia
- Shipping prices are based on geographic region and the weight of the item
Damaged or missing items and returns
- Every item we sell is handmade. At this time all sales are final and items cannot be returned or exchanged
- If your order is damaged or missing items you have our commitment to work with you to make it right. Please email us at firstname.lastname@example.org within 48 hours with a description of the issue and photos so we can work on a solution.
- Each of our items includes a description that outlines what the product is made of
- All earrings are made with hypoallergenic earring hooks or posts
- Resin items are properly cured completely for at least one week before we make them available for purchase/shipment. This ensures the product is safe and durable.
- Please email us at email@example.com for a custom request
- A deposit or full payment may be required depending on the size of the project and cost of materials needed